Skip to main content

Privacy Policy

Last Updated: 4 September 2025

Summary: We collect only what's necessary to activate licenses, support you, and improve Solstice. Payments are handled by Paddle and we do not store card data. We do not sell your data. For more details, see our Terms and EULA.

Cameron Thomas, trading as Minuit ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and Solstice software.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address when you create an account or contact us
  • Purchase Information: Billing details processed through Paddle (we do not store payment card details)
  • Communications: Content of support requests and correspondence
  • Machine ID: Collected in the plugin for license activation and management

1.2 Automatically Collected Information

  • Usage Data: Features used, error reports, performance data (only with your consent)
  • Device Information: Operating system, hardware specifications for compatibility support
  • Website Analytics: Pages visited, referral sources, session duration (anonymized)

2. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contract Performance: To provide our Services and fulfill purchases
  • Legitimate Interests: To improve our products and provide customer support
  • Consent: For marketing communications and optional telemetry
  • Legal Obligations: To comply with applicable laws

3. How We Use Your Information

  • Process transactions and deliver licenses
  • Provide customer support and respond to inquiries
  • Send important product updates and security notifications
  • Improve our software and services
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Data Sharing and Disclosure

We may share your information with:

  • Paddle.com: Our payment processor and Merchant of Record
  • Service Providers: Trusted third parties who assist in operating our Services (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect rights and safety

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments
  • Limited access to personal data on a need-to-know basis
  • Secure data storage with reputable providers

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, typically:

  • Account information: Until account deletion
  • Purchase records: 7 years for tax/legal compliance
  • Support communications: 2 years
  • Marketing lists: Until you unsubscribe

7. Your Rights (GDPR/UK GDPR)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing of your data
  • Data Portability - receive your data in a structured format
  • Object to processing for direct marketing
  • Withdraw Consent at any time

To exercise these rights, contact: info@minuit.am

8. International Transfers

Your data may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Cookies

Our website uses essential cookies for functionality and optional analytics cookies (with consent). You can manage cookie preferences through your browser settings.

10. Children's Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice.

13. Contact Information

For privacy concerns or to exercise your rights:

For complaints, you may also contact the UK Information Commissioner's Office (ICO) atico.org.uk

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY.